Help chapter General

Help topic How do I close my account?

There's no need to close your account because it is completely free to keep it open for ever and new members are joining every day. If you close your account you will not be introduced to new members. If you really have to close your account, use our cancellation page. You will need to be logged in to close your account.

Help topic Do you have any dating tips?

Yes we have lots and lots of dating tips. See our dating advice section for more information.

Help topic What will you do with my email address or other personal data?

If you are worried about giving us your email address, or postcode, there is no need to worry. We are fully Data Protection registered, meaning we comply with all our legal obligations to protect your data. We don't sell or pass on your data to other companies. We have a full formal privacy policy which outlines exactly what we do (and don't do) with your data.

Help topic What do all the icons mean?

Here's a list of the main icons you might see on the site, and what they mean.

  • Unopened message icon an unopened message
  • Opened message icon an opened message
  • Replied message icon a message that has been replied to
  • Camera icon member has a photograph
  • Blocked sender icon a blocked sender
  • Trusted member icon a trusted member
  • Walking distance icon member lives within walking distance of you
  • Circle of friends icon circle of friends
  • Favourite icon favourite
  • Gorgeous icon gorgeous
  • Literary genius icon literary genius
  • Kiss icon kiss
  • Bonkers icon bonkers

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